If you've never worked with audio on your PC, this process can seem a little intimidating, but in reality, our audio tools work much like a standard cassette tape recorder...only about 1000 times cooler...so we'll simply have you download a demo...record a bit of the audio and then we'll show you how to bundle things up to get them to us.

How Do I Get Started?

If you already have your file on the computer and in a .WAV audio format, you can simply download the demo of our DC EIGHT software (instructions below), open your file and highlight about 30 seconds.  The go to Edit/Copy and then Edit/Paste As A New File to make that selected 30 second slice it's own file.  Then simply proceed with paying and uploading to our servers.

Call Toll Free...866 260 6376...We'll help.

If You Have To Record To Your Computer

First, let's talk about the recording. We have to get it in the proper format so that it can be evaluated using our tools. If you have a portable digital recorder, telephone or some other device that holds this file, you'll want to make the best recording possible. We have a tool that will help you record...you'll just need to wire things into your computer's sound card to make the recording.

Normally, your device will have a headphone jack on it. You simply need to find a cable that plugs into the headphone jack that also will plug into your sound card's line input. (Virtually any employee at Radio Shack can help you with this). The computer input is a known source...it's normally an 1/8 inch mini stereo jack...also known as 3.5mm. Again, you'll want the Line Input on your computer's sound card or chip. A Mic input is the last resort, as Mic inputs use small amps which are cheap and noisy. We're trying to eliminate noise here...not increase it. Practically all Desktop machines have the following look...you'll want the Blue jack.

Call Toll Free...866 260 6376...We'll help.

And The Software?

Our Diamond Cut Software products are the best in the world for recording, cleaning and editing audio. For this particular project, we can simply use a demo version of our popular DC EIGHT software. (Click the name to download)

Just download the demo and install it on your computer. Once you've successfully completed the install, simply launch the product.

Essentially, the software is going to turn your computer into a big tape recorder...you'll wire up the audio output of your digital recorder or telephone or...whatever and plug it into the line inputs of your computer. Now, the software will monitor those inputs and record the results to your hard disk. We're hoping to get about 30 seconds that best represent the recording you have. Because we'll be uploading this file, we don't want it to be too huge.

Let's Record Some Audio...

Call Toll Free...866 260 6376...We'll help.

You'll see a series of icons all along the top of DC EIGHT. Simply choose the record button...it's the big red circle of the 3 choices you see below:

This will launch the recording screen of DC EIGHT.

Let's see if we have levels. Just click on the Pause Button. It's just to the left of the red record button. This turns on the recording channels without actually recording anything. Now, start your tape player or phone playing and you should see the green level meters start jumping to the sounds your device is making. Your green level meters should be registering right in the middle of the scale. You don't want too much gain here.

If your levels are too high or too low, just click on the "Adjust Levels" button in the recording window...this will launch your sound card's mixer and you can turn the line input gain up or down.

Once you're happy with the level, simply make sure you're at the point of the recording you want to record and then hit the "Record" Button. Now the software will record the output and create a new file.

Record roughly 30 seconds and then hit the Stop Button. You can then hit the Save button to save the file you've just recorded.

Call Toll Free...866 260 6376...We'll help.

Now you've got the file, just click on the PFI product below and we'll have you pay and upload your file for evaluation.

Our Forensics experts will load your file into our system and run a series of tests to see if there is a chance to clarify your recording and get the results you seek.

If we are able to process this file, we'll contact you, find out additional details and be able to give you a very accurate quote on completion of the work.

Also keep in mind, you now have a demo of a very powerful Audio Restoration product at your disposal for a few days...you should poke around and see what makes it tick...it's pretty darn cool and only $159.

Call Toll Free...866 260 6376...We'll help.

Important Note:  If you can't get this all working...we do have some alternatives available that are slightly more expensive, but more convenient for the computer audio novice.