If you've never worked with audio on your PC, this
process can seem a little intimidating, but in reality, our audio
tools work much like a standard cassette tape recorder...only
about 1000 times cooler...so we'll simply have you download a
demo...record a bit of the audio and then we'll show you how to
bundle things up to get them to us.
How Do I Get Started?
If you already have your file on the computer
and in a .WAV audio format, you can simply download the demo of
our DC EIGHT software (instructions below), open your file and
highlight about 30 seconds. The go to Edit/Copy and then
Edit/Paste As A New File to make that selected 30 second slice
it's own file. Then simply proceed with paying and uploading
to our servers.
Call Toll Free...866 260 6376...We'll
help.
If You Have To Record To Your Computer
First, let's talk about the recording. We have
to get it in the proper format so that it can be evaluated using
our tools. If you have a portable digital recorder, telephone or
some other device that holds this file, you'll want to make the
best recording possible. We have a tool that will help you
record...you'll just need to wire things into your computer's
sound card to make the recording.

Normally, your device will have a headphone jack
on it. You simply need to find a cable that plugs into the
headphone jack that also will plug into your sound card's line
input. (Virtually any employee at Radio Shack can help you with
this). The computer input is a known source...it's normally an 1/8
inch mini stereo jack...also known as 3.5mm. Again, you'll want
the Line Input on your computer's sound card or chip. A Mic input
is the last resort, as Mic inputs use small amps which are cheap
and noisy. We're trying to eliminate noise here...not increase it.
Practically all Desktop machines have the following look...you'll
want the Blue jack.

Call Toll Free...866 260 6376...We'll
help.
And The Software?
Our Diamond Cut Software products are the best
in the world for recording, cleaning and editing audio. For this
particular project, we can simply use a demo version of our
popular DC
EIGHT software. (Click the name to download)
Just download the demo and install it on your
computer. Once you've successfully completed the install, simply
launch the product.
Essentially, the software is going to turn your
computer into a big tape recorder...you'll wire up the audio
output of your digital recorder or telephone or...whatever and
plug it into the line inputs of your computer. Now, the software
will monitor those inputs and record the results to your hard
disk. We're hoping to get about 30 seconds that best represent the
recording you have. Because we'll be uploading this file, we don't
want it to be too huge.
Let's Record Some Audio...
Call Toll Free...866 260 6376...We'll
help.
You'll see a series of icons all along the top
of DC EIGHT. Simply choose the record button...it's the big red
circle of the 3 choices you see below:

This will launch the recording screen of DC
EIGHT.

Let's see if we have levels. Just click on the
Pause Button. It's just to the left of the red record button. This
turns on the recording channels without actually recording
anything. Now, start your tape player or phone playing and you
should see the green level meters start jumping to the sounds your
device is making. Your green level meters should be registering
right in the middle of the scale. You don't want too much gain
here.
If your levels are too high or too low, just
click on the "Adjust Levels" button in the recording
window...this will launch your sound card's mixer and you can turn
the line input gain up or down.
Once you're happy with the level, simply make
sure you're at the point of the recording you want to record and
then hit the "Record" Button. Now the software will
record the output and create a new file.
Record roughly 30 seconds and then hit the Stop
Button. You can then hit the Save button to save the file you've
just recorded.
Call Toll Free...866 260 6376...We'll
help.
Now you've got the file, just click on the PFI
product below and we'll have you pay and upload your file for
evaluation.
Our Forensics experts will load your file into
our system and run a series of tests to see if there is a chance
to clarify your recording and get the results you seek.
If we are able to process this file, we'll
contact you, find out additional details and be able to give you a
very accurate quote on completion of the work.
Also keep in mind, you now have a demo of a very
powerful Audio Restoration product at your disposal for a few
days...you should poke around and see what makes it tick...it's
pretty darn cool and only $159.
Call Toll Free...866 260 6376...We'll
help.
Important Note: If you
can't get this all working...we do have some alternatives
available that are slightly more expensive, but more convenient
for the computer audio novice.